LeapFILE - Customer Experience

From Service to Innovation

Julia Mak — Thu, 27 Aug 2009 15:47:01 +0000

As a service provider, our number one motto that we live and breathe here is of course, service (duh!). It is who we are, what we do, and what we will always be about. We work with each and every one of our clients every step of the way.

Meet a Leapfiler!

Julia Mak — Wed, 26 Aug 2009 00:09:40 +0000

It is time for Meet a Leapfiler!

Meet one of the awesome members from our client service team, CJ!

In the last couple days, rumors are flying around in the office as we are proposing a theory that CJ used to secretly be a rock star (based on some pictures we saw from his college days) although he has yet to confirm such rumors. Apparently CJ had a wild side that he has never showed anyone here in the office! So with this interview, we are looking to discover CJ beyond that warm, friendly guy who always has a big ol’ smile on his face.

Weekly Webinars for End Users and Administrators

CJ Gill — Wed, 17 Jun 2009 07:00:00 +0000

We constantly ask our customers what we can do to help them maximize their use of LeapFILE. The common echo that comes up is the end user/administrator product training and the clear understanding of how to best set up and use LeapFILE in their workflow process. While our engineering team is busy working on the latest and greatest version of LeapFILE, the Client Service Team is pleased to announce something that should help.

We will now run regularly scheduled webinars for our users & administrators. The goal behind this initiative is to:

LeapFILE as a Service - Our Commitment to your Success

Julia Mak — Mon, 11 May 2009 07:00:00 +0000

From the moment you enter a relationship with us, we are dedicated to ensure you are satisfied with your customer experience here at LeapFILE. We take a consultative approach to find the right solution that fits your needs. We have vowed not to offer a cookie-cutter solution; there is no “one-size fits all” because no two businesses are the same. Through detailed consultation, we find out what each client is looking for to recommend the right solution.